All our products allow refunds excluding Accessories and face masks.
The way of doing a return is very easy. You have a maximum period of 30 days to send to us the products from the moment you receive the order. You only need to communicate us via email firstname.lastname@example.org and we will tell you how to proceed to make the return.
To approve the return we will check that the product(s) is (are) in perfect condition(s), in its original box, without being used or signs of use, without washing and with its labels. Once received the return and approved we will make the refund of the amount of your purchase (excluding shipping costs) in the method you have chosen within a period of 2 to 5 working days.